Trouble logging on?
Can you log on to your online bank using your BankID?
To log on to e-Boks, you need to have BankID. First, you can try if you can log on to your online bank using your BankID. If you cannot log on to your online bank, you need to contact your bank to have BankID issued or to get support for your BankID.
Find out if you have the latest software
If you're experiencing problems logging on with your BankID, it may be due to problems with the software your computer uses to log you on. This problem can usually be resolved by installing the latest version of the necessary software.
Contact e-Boks or your bank, if the problem persists
If you don't have BankID or have forgotten your password, you need to contact your bank for help. If you have questions about e-Boks, you can contact e-Boks Customer Support.